Disclosures
What you should know before you open an account
Risk, fees, availability and company details — in one place, before you commit any money.
Risk warning
Trading forex, indices, commodities, cryptocurrencies and other leveraged products on margin carries a significant risk of loss and is not suitable for all investors. The high degree of leverage available can work against you as well as for you.
Before deciding to trade you should carefully consider your investment objectives, your level of experience, your appetite for risk and the amount of capital at your disposal. Do not invest money you cannot afford to lose.
It is possible to sustain a rapid loss of a large proportion of your capital, and you may lose more than your initial deposit if your position moves against you. Past performance, whether our own or another trader's, is not indicative of future results.
Nothing on this website is investment advice, a recommendation, or an offer to buy or sell any instrument. Nothing on this website should be read as a guarantee or a promise of profit.
Claims we do not make
We do not claim that trading is easy, low risk, fool-proof or risk free, and we do not claim that education or coaching will remove or minimise your risk of loss.
We do not publish profit testimonials, earnings figures or specific dollar amounts that any client has made trading with us.
We do not state or imply that our products can solve financial difficulties, provide financial freedom, or make you wealthy.
Any performance or execution figure shown on this website is an internal target, not a measured or audited result, and is not a promise of the service you will receive.
Fees and charges
Spreads shown on the account types page are indicative minimums and vary with market conditions, liquidity and time of day. They are not a guaranteed price.
Commission is charged per lot as published on the account types page and is disclosed before you place an order.
Overnight (swap) financing, currency conversion charges and any inactivity fee are set out in the client agreement and in the platform before you open a position. There are no charges that are not disclosed to you first.
Deposit and withdrawal charges, where they apply, are disclosed on the funding page before you transfer money.
Availability and licensing
Alpha Trade solicits clients only where it is authorised or registered to do so. We do not offer services to residents of any jurisdiction in which we hold no licence, and we do not advertise to those jurisdictions.
Registered office: 57 Spyrou Kyprianou Avenue, Bybloserve Business Center, Larnaca 6051, Cyprus.
Legal entity: [to be confirmed — Alpha Trade is a trading name of INSERT REGISTERED COMPANY NAME and company registration number].
Authorisation: [to be confirmed — INSERT the Cyprus Securities and Exchange Commission licence number, or the licence of the authority that supervises the entity, and the countries it covers]. Until these details are published, no client should open an account.
Leverage for retail clients is capped in line with European Union and Cyprus product-intervention rules: up to 30:1 on major currency pairs, 20:1 on minor currency pairs, gold and major indices, 10:1 on commodities and non-major equity indices, 5:1 on individual equities and 2:1 on cryptocurrency pairs. Higher leverage is available only to clients formally classified as professional, where the law allows it.
Canada: Alpha Trade does not solicit Canadian residents. Firms accepting Canadian clients must be registered with the relevant Canadian securities regulator, and leveraged contracts for difference are not permitted for Canadian retail investors.
Client money is held in segregated accounts with reputable banks, and is not used for the company's own operating expenses.
Complaints
Raise a complaint with our support team in writing, describing the issue and the account it relates to. We acknowledge complaints in writing and aim to give a final response within eight weeks.
If a complaint is not resolved to your satisfaction you may refer it to the alternative dispute resolution body named in your client agreement, where one applies to your jurisdiction.
Contact: support@alpha-trade.ltd · +1 (647) 547-4803 · 57 Spyrou Kyprianou Avenue, Bybloserve Business Center, Larnaca 6051, Cyprus.
